How V2X achieved operational excellence with Ideagen

Robust functionality and intuitive design quickly proved to be the ideal solution to support V2X’s peer review process.
The challenge
V2X, operating in critical sectors like defense, national security and aerospace, sought to revolutionize their document review processes to enhance efficiency and collaboration.
Their existing in-house peer review tool presented challenges, such as managing concurrent reviews, tracking participation for compliance and addressing administrative inefficiencies like manual transcription. These issues, coupled with the need for streamlined collaboration across cross-functional teams, escalated labor costs and impacted productivity.
To overcome these hurdles, V2X adopted Ideagen PleaseReview, a robust solution designed to optimize the peer review process.
This tool enabled real-time collaborative reviews, allowing team members to simultaneously annotate and manage comments effectively.
Its intuitive interface streamlined the consolidation of feedback, reduced duplication and provided powerful reporting features crucial for internal and external audits.
Key benefits included automated workflows to notify reviewers, direct integration with MS Word to eliminate manual transcription, and enhanced compliance tracking. The adoption of Ideagen PleaseReview significantly improved V2X’s operational efficiency, fostering better collaboration and ensuring high-quality deliverables for their mission-critical programs.


We’ve moved from inefficiencies caused by off the shelf tools to a seamless, scalable solution with Ideagen PleaseReview. Our team saves time, and our audit trails are rock-solid for compliance.
The results
Since adopting Ideagen PleaseReview, V2X has significantly improved efficiency, compliance, and collaboration. Notable benefits include:
- Time savings: Reviewer comment consolidation is faster, enabling quicker project delivery.
- Enhanced teamwork: Cross-functional teams seamlessly exchange feedback, fostering collaboration.
- Compliance readiness: Detailed reports meet audit requirements, reducing risk of penalties.
- Streamlined reviews: Duplication of feedback is eliminated, optimizing collaboration sessions.
- Reduced admin work: Automated workflows and email alerts minimize manual efforts.
- Higher quality deliverables: Peer review strengthens documentation and reduces defects.
Mark Ebling from V2X stated, "We’ve transitioned from inefficient tools to a scalable solution. Our team saves time, and compliance is rock-solid."
Customized adoption for success
The onboarding process included tailored training and configurations to meet operational needs. Features like documented feedback facilitated internal approvals and audits. According to Boyd Dilley at V2X, "The customization and reporting options align perfectly with our processes, ensuring compliance."
Supporting V2X’s future strategy
Ideagen PleaseReview has become integral to V2X's operations, enhancing collaboration and deliverables. V2X plans to continue leveraging the platform to manage complex government and commercial projects, bolstering its reputation for integrity and professionalism as the organization grows.
About V2X
V2X is a leading provider of operational support services, training and integrated physical and digital infrastructures for government and commercial clients worldwide. With a strong mission to deliver performance excellence, V2X serves diverse markets like defense, national security and commercial sectors. Their values—integrity, respect, responsibility and professionalism—are at the core of their
operations, guiding every step of their mission lifecycle.
V2X, headquartered in McLean, Virginia, brings over 75 years of expertise in mission support. Operating across more than 50 countries, the company employs a workforce of over 16,000 professionals, with around half proudly comprising of veterans.
Learn how Ideagen PleaseReview can help your organization achieve operational excellence, just like V2X. Start your free trial today or contact Ideagen for more information on how we can support your business goals.
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