NFU Mutual selects Redland’s Training & Competency (T&C) solution

Mar 29, 19

After a comprehensive review of vendors and solutions, Redland’s Training & Competency (T&C) SaaS solution has been chosen by NFU Mutual.

he solution, which will replace an existing legacy T&C system, will integrate with several other NFU Mutual systems to provide an efficient and unified way of managing and recording individual training requirements, personal development and competency. In addition, the solution will aid management to monitor and manage its General Insurance T&C requirements across the business, ensuring the highest standards of competency and quality are maintained in the most efficient and effective way.

When fully rolled out, the new system will support over 2,500 licenced individuals.

Charles Beighton, Head of Distribution Operations at NFU Mutual, commented: “As a mutual, our members are at the heart of everything we do, so being able to provide and maintain exceptional levels of customer service is essential. Implementing a modern, versatile training and competency system solution is an important part of being able to achieve our strategic objective of being a great company to do business with.” 

Gary Muchmore, Chief Executive, Redland, commented: “We are seeing a definite industry trend with an increasing number of financial services organisations looking to update or replace their competency management systems. NFU Mutual’s decision to choose Redland further reinforces our position as the market-leader and partner of choice for People-based compliance solutions.