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Customer feedback results in G2 award recognition for Ideagen

Customer feedback results in G2 award recognition for Ideagen

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Sep 15, 23

Ideagen has once again received excellent results in the G2 Fall 2023 Report, with genuine customer reviews leading to 48 Trust Badges awarded across all solutions.

This latest report showcases Ideagen's continued success, with an increase of 15 badges compared to the previous Summer 2023 report. Additionally, Ideagen has more than doubled its number of wins from the same period last year.

The G2 Fall 2023 Report also highlights that Ideagen remains a 'Leader' in several categories, including Quality Management (QMS), a position it has held for the past two quarters.

The company's document collaboration solution, Huddle, has consistently maintained its 'High Performer' Trust Badges for Cloud Content Collaboration in the UK and Europe since the Summer of 2022. Similarly, Ideagen's email management software, Mail Manager, continues to be recognised as a 'High Performer', having achieved this status from Spring 2023 onwards.

James King, Ideagen's Chief Operating Officer, said: "We are thrilled to have been acknowledged by G2. This recognition is especially meaningful as it is based on the feedback and ratings provided by our users.

"Our purpose is to provide clarity and confidence to our customers so the fact that so many have taken the time to review and rate our solutions means they’re continuing to feel supported by Ideagen. It motivates us to want to do more and keep improving and innovating."

G2 is a leading software review marketplace that has become a trusted platform for over 80 million software buyers annually. It boasts more than 2 million verified user reviews, and its quarterly reports provide real-time ratings of products and solutions based on different criteria. Customers share unbiased feedback on their satisfaction with the software, offering valuable insights into their experiences.

Based on this data, G2 awards Trust Badges to the highest-performing companies. This coveted accolade represents quality and excellence that businesses and professionals can use as a benchmark to make informed software choices.

James added: "We are proud to be a trusted partner to businesses worldwide, and our latest G2 awards emphasise the significance we place on listening to our customers' needs and delivering the best solutions that surpass their expectations."

As a result of recent customer reviews, Ideagen has been awarded the following new G2 Trust Badges for Fall 2023:

Ideagen Audit Analytics

Leader - "Americas Regional Grid Report for Financial Research"
High Performer - "Enterprise Grid Report for Financial Research"
Leader - "Grid Report for Financial Research"

Ideagen EHS

Leader - "Enterprise Grid Report for Environmental Health and Safety"

Ideagen Quality Management

Highest User Adoption - "Implementation Index for Medical QMS"
Fastest Implementation - "Mid-Market Implementation Index for Medical QMS"
Leader - "EMEA Regional Grid Report for Quality Management"
Leader - "Americas Regional Grid® Report for Quality Management (QMS)"
Leader - "Mid-Market EMEA Regional Grid® Report for Quality Management (QMS)"

Ideagen Mail Manager

Leader - "Europe Regional Grid® Report for Email Management"
Leader - "EMEA Regional Grid® Report for Email Management"
Momentum Leader - "Momentum Grid® Report for Email Client"
Momentum Leader - "Momentum Grid® Report for Email Management"
High Performer - "Americas Regional Grid® Report for Email Client"
Easiest Setup + Highest User Adoption - "Small-Business Implementation Index for Email Management"

Ideagen Internal Audit

Leader - "EMEA Regional Grid® Report for Audit Management"

Ideagen WorkRite

High Performer - "Europe Regional Grid® Report for Ethics and Compliance Learning"
High Performer - "EMEA Regional Grid® Report for Ethics and Compliance Learning"

Ideagen Huddle

Leader - "Grid® Report for Client Portal"
High Performer - "EMEA Regional Grid® Report for Cloud Content Collaboration"
High Performer - "Americas Regional Grid® Report for Cloud Content Collaboration"
High Performer - "Small-Business Europe Regional Grid® Report for Cloud Content Collaboration"
High Performer – "Small-Business EMEA Regional Grid® Report for Cloud Content Collaboration"
High Performer - "Small-Business Americas Regional Grid® Report for Cloud Content Collaboration"
High Performer - "Americas Regional Grid® Report for Proposal"
Best Estimated ROI - "Enterprise Results Index for Cloud Content Collaboration"
Fastest Implementation - "Enterprise Implementation Index for Cloud Content Collaboration"

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