Spire Healthcare achieved ISO 15189 accreditation through quality management transformation

The challenge

Spire Healthcare aimed to achieve ISO 15189 accreditation to enhance its quality management processes. The organization faced challenges with cumbersome paper-based systems and inconsistent practices across its sites. 

Their challenges included:

• Inefficient paper-based documentation 
• Inconsistent practices across 22 laboratories 
• Difficulty achieving ISO 15189 accreditation 

The solution

Spire Healthcare selected Ideagen's Quality Management system for: 

• Centralized document and audit management 
• Standardized procedures across multiple sites 
• Improved compliance and streamlined processes 

The implementation

With Ideagen, Spire Healthcare: 

• Centralized document management and audits 
• Standardized operating procedures across all laboratories 
• Achieved ISO 15189 accreditation during the pandemic 
• Eliminated almost 100 errors per inspection, reducing findings to zero post-inspection 

The outcome

After implementation, Spire Healthcare quickly saw tangible improvements:  

• Up to 100 errors eliminated per each inspection 
• Zero findings post-inspection 
• Standardized procedures across 22 laboratories