ZOT Engineering: Streamlining quality across divisions for improved compliance

Introduction

As specialists in advanced manufacturing solutions for the electronics industry, ZOT Engineering recognized the need for an electronic solution to manage their increasing quality processes. Their goal was to integrate all quality activities across the business and ensure compliance with industry standards.

The challenge

Managing quality processes across three manufacturing divisions posed significant challenges:

• Fragmented data hindered efficiency, making it difficult to track responsibilities and close out non-conformances.
• Document management was inefficient, causing time-consuming and error-prone searches through years of files.
• Lack of integration slowed operations, as existing systems were inadequate for the growing complexity of their operations.

Finding the right solution

ZOT Engineering selected Ideagen to meet their specific needs:

• Integrated all quality activities, fitting seamlessly with ZOT’s existing quality management processes.
• Automated quality management tasks, reducing manual efforts and streamlining operations.
• Supported compliance requirements, enabling ZOT to meet industry standards, including BS EN 9100:2003 and ISO 9001.

Implementation and impact

Ideagen transformed ZOT Engineering’s quality management from a fragmented, inefficient process into a streamlined, automated, and compliant system. The implementation delivered immediate benefits:

• Centralized quality management established a single point of control, ensuring consistency across divisions.
• Improved document management facilitated easy access to calibration records, audit results, and customer rejects.
• Enhanced tracking enabled successful monitoring of their Continuous Sustainable Improvement Plan (CSIP), meeting SC21 requirements.