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Homerton Fertility Centre: Perfecting the pathway to HFEA accreditation
Homerton Fertility Centre, part of the Homerton University Hospital NHS Trust, required a formal quality system to meet the stringent standards of the Human Fertilisation and Embryology Authority (HFEA).

Key achievements

Simplified HFEA inspections and compliance
Enhanced management of audits and CAPAs

Improved staff awareness of new protocols and policies
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
Learn moreIntroduction
Homerton University Hospital NHS Trust is one of the first NHS Trusts to achieve Foundation status, providing healthcare services to Hackney and the City of London. The Trust’s Fertility Centre, located in East London, offers a full range of fertility services and is required to adhere to strict regulations set by the Human Fertilisation & Embryology Authority (HFEA).
The challenge
Before Ideagen, NHS Grampian faced several critical challenges:
- Lack of a formal quality system made consistent compliance with HFEA standards difficult.
- Document control issues led to challenges in maintaining and updating critical information.
- Inefficiencies in audit and CAPA management due to manual, error-prone processes.
Finding the right solution
Homerton Fertility Centre selected Ideagen for its ability to:
- Centralize and formalize the quality management system, improving compliance with HFEA requirements.
- Streamline document control, ensuring easy access and updates to critical information.
- Automate reminders and notifications, keeping staff informed of new protocols and policy changes.
Implementation and impact
The implementation of Ideagen Quality Management marked a significant transformation for Homerton Fertility Centre, enabling them to meet the rigorous standards of the HFEA with greater ease and confidence. The centralized system has not only improved compliance but also enhanced the efficiency and effectiveness of the Centre’s operations, ensuring that patients receive the highest standard of care. Implementing Ideagen at Homerton Fertility Centre led to:
- Easier HFEA inspections due to the formalized quality system.
- Improved document management with controlled access to up-to-date information.
- Enhanced staff communication through automated reminders about new protocols and policy updates.
- Increased efficiency by enabling staff to quickly provide patients with accurate information from consulting rooms.
[Ideagen] has changed the way we work considerably within the Centre, by providing us with a very user-friendly system that will ensure we can continue to meet HFEA accreditation standards.
Jennifer Clacy, Operational Manager, Homerton Fertility Centre
Real results
Ideagen has proven to be an invaluable tool for Homerton Fertility Centre, enabling the organization to achieve and maintain HFEA accreditation. The system’s user-friendly interface, automated reminders, and centralized document management have transformed the way the Centre operates, ensuring continued compliance and operational excellence.
With the adoption of Ideagen Quality Management, Homerton Fertility Centre:
Formalized the quality system, making it easier to comply with HFEA standards.
Improved document management, reducing the risk of outdated information.
Enhanced staff communication with automated reminders and notifications.
Ideagen Quality Management
Trusted by more than 6,000 customers worldwide to digitalize their quality management processes and comply with industry standards.
Learn moreAbout Homerton Fertility Centre
Based within Homerton University Hospital NHS Foundation Trust, Homerton Fertility Centre offers a full range of infertility investigations and fertility treatments to couples, same-sex couples, and single women.
- Based in London, UK
- Founded 1986

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