HepcoMotion: Future-proofing quality management

Introduction

HepcoMotion, a global leader in linear motion systems and automation components, has consistently grown year on year. To support this growth and ensure the delivery of high-quality products, HepcoMotion needed to upgrade their quality management system (QMS) from Workbench to a more advanced and comprehensive solution.

The challenge

HepcoMotion faced several challenges that necessitated an upgrade: 

• The existing Workbench system was limited to the Quality Department, restricting its utility across the broader organization. 
• Managing quality, document control, training, and audits required a more integrated and scalable system. 
• The company needed a configurable solution that could be aligned with their specific business needs.

Finding the right solution

After attending an Ideagen user conference, John Burrows, Group Quality Manager at HepcoMotion, realized that Ideagen Quality Management was the ideal solution to future-proof their operations. HepcoMotion chose Ideagen for its ability to: 

• Integrate all key quality management processes into one easy-to-use system, enhancing efficiency and collaboration across departments. 
• Offer a configurable platform that could be tailored to match the unique requirements of their business operations.
•  Provide a smooth transition from the previous system, supported by Ideagen’s dedicated account managers and technical team.

Implementation and impact

The upgrade to Ideagen brought significant benefits to HepcoMotion: 

• The transition from Workbench to Ideagen was smooth and straightforward, allowing the company to quickly adapt to the new system. 
• Ideagen’s customizable templates and workflows enabled HepcoMotion to align the software with their business processes, improving accuracy and efficiency.
• The new system empowered the entire organization, extending beyond the Quality Department and involving
• more individuals and departments in the quality management process.