HAECO Group: Achieving enterprise-wide safety

Introduction

Established in Hong Kong in 1950, HAECO Group is one of the world’s leading independent aircraft engineering and maintenance companies. With 19 subsidiaries, HAECO is a major player in the Maintenance, Repair, and Overhaul (MRO) sector, employing 18,000 staff across Hong Kong, China, and North America.  

The challenge

• Disparate safety processes across multiple global locations
• Difficulty in assessing safety performance and identifying emerging trends
• Need for a scalable system to manage safety data from thousands of users

The solution

HAECO Group selected Ideagen Coruson for its:

• Ability to integrate all safety management elements into one system
• User-friendly interface encouraging more safety report submissions
• Scalability to support thousands of users across multiple locations

Implementation and impact

Before, HAECO faced challenges with inconsistent safety processes and difficulty in consolidating safety data from its global operations. The transition to Ideagen provided a centralized, scalable solution that enhanced reporting, improved safety culture, and standardized processes.

This transformation allowed HAECO to maintain high safety standards and improve overall business performance:

• Implemented a group-wide system for both safety and quality management
• Enabled staff to connect and report from anywhere, improving data collection
• Achieved higher levels of reporting and increased visibility for senior management
• Standardized safety processes across all subsidiaries, ensuring consistent safety standards
• Became more proactive in identifying and mitigating risks through increased near-miss reporting