Dawn Foods enhances safety culture and compliance by adopting mobile-first EHS software solution
Dawn Food Products, Inc. (Dawn Foods) is a 100-year-old, family-owned company based in Michigan, USA
The company employs more than 4,000 team members across 70+ countries and manufactures baked good mixes to supply family bakeries, artisanal bakers, supermarket bakeries and food service companies worldwide, with a revenue of $1.1 billion.
At Dawn Foods, the leadership team is committed to ensuring the health and safety of every employee who works for the organization.
In addition to adopting cutting-edge digital technologies to manage safety performance, the company has built several cross-functional safety committees that drive regular discussions around topics such as meeting compliance, improving safety programs and putting a safety-driven culture in action.
Additionally, Dawn Foods has a strategic commitment to measuring and reporting various indicators linked to sustainability and needed scalable EHS software to meet evolving business requirements.
The challenge
One of the key challenges faced by Dawn Foods was the lack of end-user adoption/satisfaction due to tediousness of incident reporting.
Additionally, the existing solution could not evolve along with the business requirements of the company.
Dawn Foods significantly improved workforce engagement in its safety initiatives with Ideagen EHS.
The challenge
One of the key challenges faced by Dawn Foods was the lack of end-user adoption/satisfaction due to tediousness of incident reporting.
Additionally, the existing solution could not evolve along with the business requirements of the company.
Dawn Foods significantly improved workforce engagement in its safety initiatives with Ideagen EHS.
Business objectives
To improve employee engagement in safety initiatives with easy-to-use and mobile-first EHS software.
Some of the strategic objectives for Dawn Foods were to improve the participation of its workforce in safety initiatives, enhance the EHS data collection process, institutionalize incident investigation as part of the incident record-keeping process and streamline compliance activities across all locations.
The company saw demonstrated value in opting for an intuitive and easy-to-use EHS cloud software and a comprehensive library of mobile apps to boost user engagement.
With Ideagen, the company has witnessed strong user engagement in reporting near-miss incidents and completing audits/inspections over the mobile app.
Business objectives
To improve employee engagement in safety initiatives with easy-to-use and mobile-first EHS software.
Some of the strategic objectives for Dawn Foods were to improve the participation of its workforce in safety initiatives, enhance the EHS data collection process, institutionalize incident investigation as part of the incident record-keeping process and streamline compliance activities across all locations.
The company saw demonstrated value in opting for an intuitive and easy-to-use EHS cloud software and a comprehensive library of mobile apps to boost user engagement.
With Ideagen, the company has witnessed strong user engagement in reporting near-miss incidents and completing audits/inspections over the mobile app.
One of the things that has really surprised me is the amount of feedback Ideagen asks from its clients and actually uses it to improve the product.
Key drivers for selecting Ideagen
A partner to co-innovate solutions that support evolving business requirements.
Dawn Foods had comprehensive selection criteria to partner with any third-party software provider.
After an exhaustive review process, Dawn Foods selected Ideagen to support its digital transformation initiatives.
The company appointed a steering committee consisting of the Global Safety Team as well as the Claims Manager and the Sustainability Coordinator to shortlist an EHS software solution.
Some of the key drivers that positioned Ideagen as a trustworthy partner
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Continuous customer feedback for product innovation to meet evolving EHS requirements
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Native mobile apps to capture incidents and conduct audits/ inspections/Incident Investigations on-the-go
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Dedicated customer success team to continuously support and ensure success
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Implementation supervision by the EHS Center of Excellence team to bring in industry best practices
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Intuitive and easy-to-use interface to minimize the learning curve
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Seamless integration capabilities with third-party applications
The support from the Ideagen implementation team was wonderful, and the in-person training provided to the core team before go-live was very in-depth and informative
Agile implementation methodology for a quicker and more effective EHS software deployment
Implementing Ideagen EHS enterprise-wide necessitated a robust, scalable and flexible delivery mechanism which boosted operational efficiency and accelerated safety excellence.
By leveraging agile implementation methodology, the implementation team understood Dawn Foods’ unique business challenges and high-priority requirements to deploy an easy-to-use system in a phased approach.
After a successful pilot of implementing eight integrated solutions and several system integrations in Europe, the Ideagen EHS system was rolled out enterprise-wide across locations in North America and Latin America.
Implementation services
- Blueprinting sessions to document the business requirements
- Configuration services to mirror the existing business processes
- Training services to ensure greater user adoption
- Infrastructure setup to ensure 100% availability of the system
- Interfaces with third-party systems to seamlessly access data
- Project management services to deliver the project on time
Advantages of the Ideagen EHS
- Single sign-on
- HRMS - to get employee demographic information
- ERP - to get employee work hours
- TPA - to send and receive claims information
- Out-bound email feed engine - general liability Out-bound email feed engine - vehicle
Challenges for Dawn Foods
Key results include:
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339% Increase in near miss reporting using the mobile app
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68% Reduction in restricted duty incident rate over a year
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130% Increase in near miss investigations completed within 24 hrs
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175% Increase in on-time closure of CAPAs over a year
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The employees are now able to report incidents, conduct investigations, submit claims and conduct audits/inspections easily with the web and mobile applications
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Long-term and strategic partnership with Ideagen to co-innovate cutting-edge EHS solutions and drive excellence in EHS performance
Discover Ideagen EHS
Are you ready to improve safety culture with the adoption of Ideagen's easy-to-use EHS software?
Reduce the number of workplace accidents, and commit to continuous improvement, digital transformation and the successful adoption of a safety-driven organizational culture.