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21 September 2018

Quality, Audit, Risk -We all do it

By Dave Appleby

Before I explain what I mean by this, a quick introduction is probably in order. I’ve been helping customers turn their document management challenges into positive outcomes for nearly 20 years now. During that time, my focus has been mainly Healthcare related, with a sprinkling of Central Government, Blue Light, and a couple of other sectors. As document management is a critical and integral part of a robust multi-faceted quality management program the experience I’ve gained over this time has been invaluable in helping my quality customers navigate the minefield that is most healthcare accreditation processes – ISO15189, Diagnostic Imaging (ISAS) etc. The processes and desired outcomes are very similar across most sectors/organisations – efficiency, accuracy, rapidly leveraging information and data to support key business decisions and outcomes.

Whatever sector you currently work in, compliance and accreditation for a specific standard or standards will be at the forefront of your daily activities. Like all businesses and organisations these days, the chances are if you don’t have such accreditation already, you will be working towards them.

I think it probably goes without saying that in many cases, adherence, let alone actual compliance, requires a hugely complex effort by a lot of people on an ongoing basis to achieve. The risks in not achieving compliance are massive with the potential for reputational damage, temporary closure or worse. That effort is only multiplied ten-fold where there are siloed, manual, paper-based systems in place to support this. Kind of like trying to steer a super tanker with a dingy rudder – you get the idea.

In the digital era, if there was one business function that can and will benefit from an electronic approach, it is Quality Management. Anyone who has been involved in trying to achieve any ISO based accreditation using nothing but excel spreadsheets, paper, and email will certainly agree with this. Timeliness, accuracy, and collaboration are all so much harder to achieve efficiently with such a manual approach.

That’s where Ideagen and Q-Pulse comes in …

Q-Pulse is Ideagen’s highly respected and widely recognised Quality Management Suite. With all the key functionality a quality manager could ever require available out of the box, Q-Pulse’s integrated structure, highly configurable modules and simple intuitive user engagement, ultimately provides a significantly more efficient, accurate, robust and collaborative way of ensuring compliance and accreditation is achieved.

For more information on how Q-Pulse can help your organisation gain more time, safeguard reputation and focus on innovation rather than process, please Contact Us

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